Shipping policy

Shipping Policy

At EVORA Skin Science, we aim to make your shopping experience simple, reliable, and convenient. We carefully pack every order and work with trusted courier partners to deliver your skincare products safely.

Order Processing

  • Orders are processed within 1–2 business days after confirmation.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • Once your order has been dispatched, you may receive tracking information through your provided contact details.

Delivery Time

We offer delivery across Pakistan.

  • Major Cities: 2–4 business days

  • Other Areas: 3–6 business days

  • Remote areas may require additional delivery time.

Please note that delivery times are estimates and may occasionally be affected by weather, public holidays, courier delays, or other unforeseen circumstances.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you complete your order.

From time to time, EVORA Skin Science may offer free shipping promotions or special delivery offers.

Cash on Delivery

Cash on Delivery (COD) may be available for selected locations. If COD is available for your address, you will see the option during checkout.

Please make sure your name, phone number, and complete delivery address are correct when placing your order.

Order Delays

If your order has not arrived within the estimated delivery period, please contact our customer support team with your order number. We will help you check the status of your shipment.

Incorrect or Incomplete Address

Customers are responsible for providing accurate delivery information. EVORA Skin Science is not responsible for delays or failed deliveries caused by incorrect, incomplete, or inaccurate address details.

Damaged Package

If your package arrives visibly damaged, please contact us as soon as possible and provide photographs/videos of the package and product so our team can review the issue.

Contact Us

For any questions regarding your order or delivery, please contact our customer support team.

EVORA Skin Science
Clean Skin. Pure Confidence.